McDonald's: Delano

#1 posting 6.8.2008
a periodic look at life in the fast food lane

MC DONALD'S: Delano
It has been a while.
It may have been because it was a Saturday night during graduation season. It may have been the road construction. Whatever the reason, the service was poor at Delano's McDonald. I ordered the #3 the Quarterpounder with Cheese meal. After dosing up with my insulin I saw that it was not a quarterpounder with cheese at all, at least not the cheese portion. Instead they had lettuce and tomato on it. I went back in and tried to get it fixed. They put the cheese on it. The cheese wasn't melted into the burger, just a cold slab and the burger was cold afterword. Plus the tomato and lettuce remained. If they have changed the formula for the quarterpounder I haven't heard about it. When I returned to the car I saw it was still not right, but decided I was too hungry to try to get it changed again.
This was the slowest drive through bar none. This came dangerously close to being behind the sit down supper I had last week at Davanni's. It only beat Davanni's by 26 seconds.
This is the 8th McDonald's on the chart. The average drive through time for the 7 before this Delano version---3:12. In fact four were less than 2:10.
Saturday's are the worst, the absolute worst day for service. The average time is 9+ minutes.
Sunday is the best time with 2:30.

I was in Delano watching a MYAS basketball tournament

Place: McDonald's, 1490 Babcock Blvd, Delano, MN 55328
Date: Saturday, June 7, 2008
Meal: supper
Order: #3 Quarter pounder meal with a medium Diet Coke
Total cost: $5.10
Method: drive through
Time entered line: 7:30
order time finished: 1:40 (one car in front)
Wait to pay: 6:37
Wait for food: 0:32
Wait to get the order right 3:41
Total elapsed time: 12:30

I did get two apple pies plus the modified quarterpounder.
Insulin dose: 6